Privacy Policy

1. Our Commitment to Your Privacy

At Doing The Impossible LLC, your privacy is sacred to us. We understand that people using this platform may be navigating deeply personal challenges. We treat every piece of information you share with the highest level of care, discretion, and respect. Your personal information is never sold to third parties — period.

2. Information We Collect

• Name and email address (required for account creation)
• Profile information you voluntarily provide (age, city, state, demographics)
• Recovery-related information you choose to enter (goals, needs, milestones, stories)
• Community messages and posts you submit
• Device type and basic usage data (for performance improvements)

3. How We Use Your Information

• To provide you with personalized recovery resources and tools
• To track your personal progress and display it back to you
• To connect you with mentors, community, and support networks
• To improve platform functionality and user experience
• To send important account and safety notifications
• To comply with legal obligations

4. What We Never Do

• We never sell your personal data to advertisers, marketers, or data brokers
• We never share your health or recovery information without your consent
• We never use your information for purposes beyond what is described here
• We never knowingly collect data from children under 18

5. Data Security

We implement industry-standard security practices including encrypted data transmission (SSL/TLS), secure data storage, role-based access controls, and regular security reviews. While no system is 100% immune, we take every reasonable precaution to protect your information.

6. Your Rights & Controls

• You may request access to the personal information we hold about you
• You may request correction of inaccurate information
• You may request deletion of your account and associated data
• You may opt out of non-essential communications at any time
• You control what recovery information you choose to enter

7. Cookies & Tracking

We use only essential cookies needed for secure authentication and platform functionality. We do not use advertising trackers, behavioral analytics that identify you personally, or third-party marketing pixels.

8. Third-Party Services

We use trusted, vetted third-party services for hosting and payment processing. These partners are contractually required to protect your data. We do not share your personal information with marketing or analytics companies.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account deletion, we remove your personal data within a reasonable timeframe, retaining only what is legally required.

10. Children's Privacy

This platform is intended for adults (18+). We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will delete the account and associated data promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the platform. Continued use of the platform after updates constitutes your acceptance of the revised policy.

12. Contact Us

For privacy concerns, data requests, or questions: privacy@doingtheimpossible.org